Hosting and data residency

Two separate things matter here. Your diagram data lives in your Confluence site, which means Atlassian's hosting and Atlassian's data residency choices apply to it.

The rendering service is ours, and it is where a text diagram's source goes to be drawn. If residency for that matters to you, self-host the renderer and the question stops applying.


#When this matters

  • Data residency requirements.

  • Procurement and vendor assessment.

  • Deciding between our renderer and your own.


#The detail

Thing

What happens

Diagram source and previews

In your Confluence site, under Atlassian's hosting and residency.

Permissions and identity

Confluence, always.

Rendering service

Ours, and the only place diagram source is processed outside your tenant.

Self-hosted renderer

Yours, in whichever network and region you choose.

Current hosting details

Published on our trust and security pages, which are kept current.


#A few things that catch people out

  • The residency question is really two questions. Storage is Atlassian's; rendering is ours or yours.

  • Self-hosting the renderer answers the residency question completely for diagram content.

  • For current specifics, use our published trust pages rather than a wiki page that may age.



Ask us the awkward questions. They have answers.