Hosting and data residency

Two separate things matter here. Your diagram data lives in your Confluence site, which means Atlassian's hosting and Atlassian's data residency choices apply to it.

The rendering service is ours, and it is where a text diagram's source goes to be drawn. It runs in the United States for every site. If residency for that matters to you, turn off External diagram rendering and diagram source stays in the browser.


#When this matters

  • Data residency requirements.

  • Procurement and vendor assessment.

  • Deciding whether to keep external rendering on.


#The detail

Thing

What happens

Diagram source and previews

In your Confluence site, under Atlassian's hosting and residency.

Permissions and identity

Confluence, always.

Rendering service

Ours, and the only place diagram source is processed outside your tenant.

Current hosting details

Published on our trust and security pages, which are kept current.


#A few things that catch people out

  • The residency question is really two questions. Storage is Atlassian's; rendering is the browser's, or ours if you allow it.

  • Turning off External diagram rendering answers the residency question for diagram content, at the cost of a few diagram types.

  • For current specifics, use our published trust pages rather than a wiki page that may age.



Ask us the awkward questions. They have answers.