Export and published sites

Start from what you are seeing rather than from what you think is broken. Each page below names the symptom, explains why it happens, and says what to do about it.

Several of these are the product working as designed, which is worth knowing before you raise a ticket.

#At a glance

Symptom	Usually because
Export → iCal and Export → CSV in the macro's "…" overflow menu do nothing when clicked	Those two items in the macro's compact menu don't do anything. The same items on the full Calendar page do work, so export from there.
On a published Capable Site, an Event macro shows UTC times rather than the visitor's local times	The macro's default Time zone means "the viewer's time zone". A published site is built before anyone views it, so there is no viewer to take a time zone from and it falls back to UTC.
On a newly installed site the Subscribe panel says subscriptions "aren't available for this site yet"	Subscriptions switch on once your site's secure connection to Capable has been set up. The panel says this happens automatically, usually within an hour.

#In this section

Export → iCal and Export → CSV in the macro's "…" overflow menu do nothing when clickedExport → iCal and Export → CSV in the macro's "…" overflow menu do nothing when clicked.On a published Capable Site, an Event macro shows UTC times rather than the visitor's local timesOn a published Capable Site, an Event macro shows UTC times rather than the visitor's local times.On a newly installed site the Subscribe panel says subscriptions "aren't available for this site yetOn a newly installed site the Subscribe panel says subscriptions "aren't available for this site yet".

Troubleshooting

Every symptom.

Reference

Limits and gaps.

How it works

The behaviour.

Most of these are expected behaviour.