Subscribed calendar has not changed for days even though the calendar is active
What you are seeing
A calendar you subscribed to in Google Calendar, Apple Calendar or Outlook has not changed for days, even though people are still adding and editing events in Capable.
#Why it happens
A subscribed calendar only updates when your calendar app checks the feed, and each app decides for itself how often to do that. Two things on our side can also play a part.
If no calendar app has checked the feed for 3 days, Capable rebuilds it from scratch the next time one does, so that first check can take a little longer.
If Capable cannot reach your Confluence site when your app checks, it sends the last copy it has. That copy can be up to 24 hours old.
#What to do
Force a refresh in your calendar app.
If it still shows old data, revoke the link and create a new one. Then subscribe again in your calendar app using the new link.
#Settings involved
Setting | Where | What it does |
|---|---|---|
Calendar subscriptions | Confluence settings → Capable (Capable Calendar in the standalone app) → Features | "Let users subscribe to Capable calendars from Google, Apple, or Outlook via a personal iCal feed. Turn off to disable subscriptions for all users." Only appears when your app includes Calendar. |
Calendar (global settings tab) | Confluence settings → Capable → Calendar | The Calendar subscriptions card lists the personal iCal feed links your users have created, with the user, calendar, status and date created. Admins can revoke a link here. |
#Related
Person removed from the space could still see the calendar feed for a while
Capable re-checks a subscriber's access at most once an hour.
Someone who should not have it has my feed URL
Anyone who has a feed link can read that calendar's events.
Everything else
Other calendar subscription problems and how to fix them.
Found it? Good.
