Signed-out visitor sees a calendar that looks complete but is missing events
What you are seeing
Someone who isn't signed in opens a page with a calendar on it. The calendar loads and looks perfectly normal, but events that signed-in readers can see are missing.
#Why it happens
Saved calendar events only load for signed-in readers. For a signed-out visitor, the calendar shows just the dates written on the page itself. The "Recently viewed" and "Pages where mentioned" sources show nothing for them either, and "assigned to me" isn't available.
#What to do
Sign in to see the full calendar.
Signed-out visitors get a hint that something is held back. They see either a banner that reads "Showing dates from this page. Saved calendar events are visible to signed-in readers." or a "Sign in to view this calendar" message in place of the calendar.
#Settings involved
Setting | Where | What it does |
|---|---|---|
Calendar subscriptions | Confluence settings → Capable (Capable Calendar in the standalone app) → Features | "Let users subscribe to Capable calendars from Google, Apple, or Outlook via a personal iCal feed. Turn off to disable subscriptions for all users." Only appears when the installed app includes the Calendar capability. |
Calendar (global settings tab) | Confluence settings → Capable → Calendar | A card titled "Calendar subscriptions", described as "Personal iCal feed links your users have generated for calendars." It lists the user, calendar, status and created date, with Previous and Next to page through. |
Calendar capability visibility | Space settings → Capable → capability list → Calendar | Auto shows the Calendar byline where it's relevant. In the Suite, that means only on pages Capable has already indexed as having dates. Always turns Calendar on for the space. Never hides it there. |
#Limits that apply here
Limit | Value | What happens |
|---|---|---|
Indexed date search results | - | Not searched until the calendar knows which date range is on screen. |
Saved event reads | - | Large calendars load their saved events in batches, so they can take a little longer and show a progress bar while they load. |
#Related
Calendar byline does not appear on a page that clearly has dates (Suite)
In the Suite the byline only shows on pages already indexed as carrying a date.
Very date-heavy page does not turn up in a date search, or is missing dates from the search index
Only the first 200 distinct dates on a page are written to the index.
Something is missing or looks wrong
The rest of this family.
Found it? Good.
