Public Documentation

Eliminate tool sprawl. Write once in Confluence. Publish everywhere with full branding, search, and analytics.

Because the site is generated as static HTML and served via CDN, docs typically load faster and with fewer moving parts than dynamic Confluence page views, which improves both user experience and SEO.

#The problem teams face

đź§  Unnecessary complexity

Help centres should not require a technology overhead. However, most teams struggle with scattered tools, outdated content, and constant manual work.

📤 Tool sprawl and duplicate work

Documentation lives in Confluence, your help centre in Zendesk Guide, and customer-facing content elsewhere. Every update increasing the chance of inconsistencies.

💰 Expensive third‑party platforms

Licenses for platforms like Zendesk, GitBook, and ReadMe add up fast, before you factor in implementation time, maintenance, and admin overhead.

🕸️ Stale, outdated content

When publishing requires multiple steps across disconnected tools, content inevitably goes stale. SEO suffers. Users get frustrated.


#The Capable Sites solution

#One source of truth

Write documentation in Confluence. Capable Sites transforms your space into a polished, public-facing documentation site automatically.

  • No copy-pasting

  • No rebuilding content

  • No extra tools

Your team spends more time writing and improving content—and less time maintaining tooling and duplication.

#How it works

  1. Write in Confluence
    Use your existing spaces, pages, and structure as your documentation source.

  2. Publish with Capable Sites
    Apply branding, navigation, and search to create a help centre experience—without moving content.

  3. Ship confidently
    Preview updates in staging, then publish to production when ready.

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#Powerful features, out of the box

Everything you need to build, publish, and analyse a world-class help centre—no developer required.

Feature

What it enables

Custom domains

Publish at help.yourcompany.com (or any domain you own) to keep docs on-brand.

Built-in full-text search

Fast, intuitive discovery across your documentation without external search services.

SEO optimisation

Control titles, meta descriptions, slugs, and social sharing previews (open graph).

Staging and production

Review changes in staging before pushing to production.

Theming and dark mode

Match your brand with colours and styling, and let users toggle dark mode.

Google Analytics and GTM

Track usage, journeys, and content performance with native analytics integration.


#Ready to transform your help centre?

Publish a world-class documentation site from Confluence with branding, search, analytics, and an effortless workflow.