Private partner portal
Turn your Confluence knowledge base into a secure, branded portal. Keep customers or partners engaged, reduce support burden, and accelerate time-to-value.
Customer onboarding chaos costs time, hurts adoption, and drives churn. Without a unified, self-serve hub, your support and customer success teams spend hours answering repetitive questions instead of driving outcomes.
Setup guides, videos, and docs are scattered across emails, Confluence, and external tools - customers can’t find what they need.
Your CS team answers the same onboarding questions every week, wasting hours on preventable tickets.
Without clear guidance, customers struggle to extract value quickly, risking early churn.
Each customer gets a different onboarding flow depending on who’s available, leading to frustration and unpredictable outcomes.
Capable Sites transforms your Confluence space into a password-protected or email domain protected, branded onboarding and partner portal hosted on your custom domain (e.g. onboarding.yourcompany.io or partners.yourcompany.io).
Your non-technical teams continue to write and maintain content in Confluence, no extra tools, no duplicate work. Hit publish, and every page automatically updates on your external portal.
New customers and partners get one simple URL to bookmark. Comprehensive setup guides, FAQs, troubleshooting, runbooks, and best practices - all organized, searchable, and always up-to-date.Light modeDark mode
Use Confluence as your ops handbook or customer runbook, but expose it externally as a controlled portal that only the right people can see:
#Settings that matter for this
Decision | Where |
|---|---|
Who can see it | Access modes |
Which spaces, in what order | Spaces and navigation |
How it looks | Theming your site |
Your own address | Setting up a custom domain |
#Related
A pattern, not a template.
