A macro is missing from the picker
If a macro you have used before is no longer in the insert menu, it is nearly always one of three things.
Work through them in order.
#In order
Check | What it means |
|---|---|
Are you on the standalone app? | Most macro names there include the word macro. Search for "Cards macro" rather than "Cards". |
Has an administrator hidden the capability? | If so, Formatting also disappears from the Capable navigation and byline. |
Is it hidden for this space? | A space administrator can turn the capability off in a single space. |
Hiding does not stop existing macros rendering. If pages still show the macro but you cannot insert a new one, this is why. The macros also stay in Confluence's own insert menu.
#If none of those
Do a hard reload of the page, which skips your browser's saved copy. If that does not help, try a private window. That rules out an out-of-date copy of the app in your browser, and any browser extensions getting in the way.
#A few things worth knowing
Two macros people look for here belong to other capabilities: links and numbered headings.
Numbered headings only appears once headings are configured on the page, so until then it can look as if it is missing.
If a capability is hidden site-wide, that wins over any space setting.
#Related
Usually the name, or an admin.
