Attachment I know exists is missing from the 'Attached images' view
What you are seeing
An attachment I know exists is missing from the 'Attached images' view
#Why it happens
The 'Attached images' view only picks up files with these extensions: jpg, jpeg, png, gif, bmp, svg, webp, tiff and tif. AVIF, HEIC, ICO and JFIF attachments never appear. It also leaves out the CAPABLEASSETSTORE space, generated thumbnail files, and Capable's own library images.
#What to do
Convert the file to one of the listed formats, or upload it into the library directly instead of relying on the 'Attached images' view.
#Settings involved
Setting | Where | What it does |
|---|---|---|
Upload permission (derived, not a Capabl | Confluence space permissions | - |
Per-image actions | Image context menu | - |
#Limits that apply here
Limit | Value | What happens |
|---|---|---|
Editor / attachment-import fetch ceiling | 3 MB | An attachment loaded for editing or importing into the library is capped at 3 MB of raw bytes. Larger files are auto-resized to PNG to fit; only if that still fails does it error 'Image too large for |
Rovo / chat attachment ceiling | 5 MB | Refused above that with '<file> is N MB, above the 5 MB limit for an image these tools can read. Resize it and attach it again.'. |
Attached images sweep. Accepted file extensi | Jpg, jpeg, png, gif, bmp, svg, webp, tif | AVIF, HEIC, ICO and JFIF attachments never appear. The sweep also excludes the CAPABLEASSETSTORE space, generated thumbnail files, and Capable's own library images. |
#Related
Image I just uploaded is missing from the library when I reload the page
The library catalogue, the search section and the Attached images sweep are all driven by
'Used on Pages' is completely empty even though I know pages use the image
Indexing runs on page triggers that are filtered to licensed sites only, so an unlicensed
Something is missing or looks wrong
The rest of this family.
Found it? Good.
