Attachment I know exists is missing from the 'Attached images' view

What you are seeing

An attachment I know exists is missing from the 'Attached images' view


#Why it happens

That view is an index-driven sweep restricted to jpg, jpeg, png, gif, bmp, svg, webp, tiff and tif. AVIF, HEIC, ICO and JFIF attachments never appear. It also deliberately excludes the CAPABLEASSETSTORE space, generated thumbnail files, and Capable's own library images.


#What to do

Convert the file to a listed format, or upload it into the library directly instead of relying on the attachment sweep.


#Settings involved

Setting

Where

What it does

Upload permission (derived, not a Capabl

Confluence space permissions

-

Per-image actions

Image context menu

-


#Limits that apply here

Limit

Value

What happens

Editor / attachment-import fetch ceiling

3 MB

An attachment loaded for editing or importing into the library is capped at 3 MB of raw bytes. Larger files are auto-resized to PNG to fit; only if that still fails does it error 'Image too large for

Rovo / chat attachment ceiling

5 MB

Refused above that with '<file> is N MB, above the 5 MB limit for an image these tools can read. Resize it and attach it again.'.

Attached images sweep. Accepted file extensi

Jpg, jpeg, png, gif, bmp, svg, webp, tif

AVIF, HEIC, ICO and JFIF attachments never appear. The sweep also excludes the CAPABLEASSETSTORE space, generated thumbnail files, and Capable's own library images.



Found it? Good.