Image shows 'This image could not be loaded. Try again shortly.'
What you are seeing
Where an image should be, you see the message 'This image could not be loaded. Try again shortly.'.
#Why it happens
Capable couldn't fetch the image at that moment. It is usually a brief server error, or too many requests at once.
#What to do
Wait a moment, then reload the page. If the message keeps coming back, check that the space or attachment the image comes from is still available.
#Settings involved
Setting | Where | What it does |
|---|---|---|
Global settings → Capabilities | Confluence admin → Apps → Capable → Settings → Capabilities | - |
Global settings → Asset access (Permissi | Capable settings → Asset access | - |
Global settings → Egress | Capable settings → Egress | - |
#Limits that apply here
Limit | Value | What happens |
|---|---|---|
Upload. Drag and drop accepted extensions. | Bmp, gif, ico, jfif, jpeg, jpg, png, svg | Anything else raises 'Invalid file type. Only image files are allowed'. |
General image compression target | 5 MB and 2500 px on the longest side | - |
Editor / attachment-import fetch ceiling | 3 MB | An attachment loaded for editing or importing into the library is capped at 3 MB of raw bytes. Larger files are auto-resized to PNG to fit; only if that still fails does it error 'Image too large for |
#Related
Style settings on my gallery do nothing
You are using Table layout. Corner radius, Gap, Shadow, Border and Thumbnail Height are ap
Gallery I created by pasting a folder link looks different from one I inserted from the macro browse
Inserting from the macro browser applies the nicer insert defaults (corner radius 8, gap 1
Everything else
The rest of this family.
Found it? Good.
