Image shows 'You do not have permission to view this image'

What you are seeing

An image on a page shows 'You do not have permission to view this image'.


#Why it happens

The person viewing the page cannot read the space that holds the library image.


#What to do

Give them View permission on that space. Or move the image to the global library and check the permissions on the CAPABLEASSETSTORE space.


#Settings involved

Setting

Where

What it does

Global settings → Capabilities

Confluence admin → Apps → Capable → Settings → Capabilities

-

Global settings → Asset access

Capable settings → Asset access

-

Global settings → Egress

Capable settings → Egress

-


#Limits that apply here

Limit

Value

What happens

Accepted file types for drag and drop

bmp, gif, ico, jfif, jpeg, jpg, png, svg

Anything else shows 'Invalid file type. Only image files are allowed'.

Image size target for compression

5 MB and 2500 px on the longest side

-

Largest image the editor or library import can open

3 MB

Larger files are resized to PNG to fit. If that still fails, you see an 'Image too large' error.



Found it? Good.