# Attachment I know exists is missing from the 'Attached images' view

**What you are seeing**

An attachment I know exists is missing from the 'Attached images' view

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## Why it happens

That view is an index-driven sweep restricted to jpg, jpeg, png, gif, bmp, svg, webp, tiff and tif. AVIF, HEIC, ICO and JFIF attachments never appear. It also deliberately excludes the CAPABLEASSETSTORE space, generated thumbnail files, and Capable's own library images.

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## What to do

Convert the file to a listed format, or upload it into the library directly instead of relying on the attachment sweep.

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## Settings involved

| **Setting**                              | **Where**                    | **What it does** |
| ---------------------------------------- | ---------------------------- | ---------------- |
| Upload permission (derived, not a Capabl | Confluence space permissions | \-               |
| Per-image actions                        | Image context menu           | \-               |

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## Limits that apply here

| **Limit**                                    | **Value**                                | **What happens**                                                                                                                                                                                        |
| -------------------------------------------- | ---------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Editor / attachment-import fetch ceiling     | 3 MB                                     | An attachment loaded for editing or importing into the library is capped at 3 MB of raw bytes. Larger files are auto-resized to PNG to fit; only if that still fails does it error 'Image too large for |
| Rovo / chat attachment ceiling               | 5 MB                                     | Refused above that with '<file> is N MB, above the 5 MB limit for an image these tools can read. Resize it and attach it again.'.                                                                       |
| Attached images sweep. Accepted file extensi | Jpg, jpeg, png, gif, bmp, svg, webp, tif | AVIF, HEIC, ICO and JFIF attachments never appear. The sweep also excludes the CAPABLEASSETSTORE space, generated thumbnail files, and Capable's own library images.                                    |

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## Related

[Image I just uploaded is missing from the library when I reload the pageThe library catalogue, the search section and the Attached images sweep are all driven by ](https://help.gocapable.com/images/image-i-just-uploaded-is-missing-from-the-library-when-i-reload-the-page.html)

['Used on Pages' is completely empty even though I know pages use the imageIndexing runs on page triggers that are filtered to licensed sites only, so an unlicensed ](https://help.gocapable.com/images/used-on-pages-is-completely-empty-even-though-i-know-pages-use-the-image.html)

[Something is missing or looks wrongThe rest of this family.](https://help.gocapable.com/images/something-is-missing-or-looks-wrong.html)

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_Found it? Good._