'Invalid file type — Only image files are allowed' when dragging a file in
What you are seeing
You drag a file into Images and see 'Invalid file type. Only image files are allowed'.
#Why it happens
The file type is not on the list that drag and drop accepts: bmp, gif, ico, jfif, jpeg, jpg, png, svg, tiff, webp, psd, ai and pdf.
#What to do
Convert the file to one of the accepted types, then drag it in again.
#Settings involved
Setting | Where | What it does |
|---|---|---|
Global settings → Capabilities | Confluence admin → Apps → Capable → Settings → Capabilities | - |
Global settings → Asset access | Capable settings → Asset access | - |
Global settings → Egress | Capable settings → Egress | - |
#Limits that apply here
Limit | Value | What happens |
|---|---|---|
Accepted file types for drag and drop | bmp, gif, ico, jfif, jpeg, jpg, png, svg | Anything else shows 'Invalid file type. Only image files are allowed'. |
Image size target for compression | 5 MB and 2500 px on the longest side | - |
Largest image the editor or library import can open | 3 MB | Larger files are resized to PNG to fit. If that still fails, you see an 'Image too large' error. |
#Related
Global images section has disappeared from the library
The CAPABLEASSETSTORE space is missing, unreadable by this user, or could not be created.
Deleted a folder and the images that were in it are unaccounted for
Deleting a folder issues a single delete for the folder record itself. There is no cascade
Everything else
The rest of this family.
Found it? Good.
