Respond to Confluence approvals from Microsoft Teams

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When Microsoft Teams approval actions is on, each Confluence approval request reaches you as a message from the Capable app in Microsoft Teams, with a comment box and Approve and Reject buttons. Add a comment if you want, choose a button, and Capable records your answer on the page exactly as if you had used Confluence.

#Before you start

You need

Why

Microsoft Teams connected for your Confluence site

See Set up Microsoft Teams notifications for Confluence approvals.

Microsoft Teams approval actions turned on

Without it, messages have a View page button instead.

A space that does not require an authenticator code

Teams cannot collect a code, so buttons are not offered there.

#Steps

  1. Open your chat with the Capable app in Microsoft Teams and find the request.

  2. Type a comment in Add a comment (optional) if you want one. Keep it under 500 characters.

  3. Select Approve or Reject.

  4. The card reads Recording your approval, then changes to show what you decided and when.

#What happens next

Your answer lands on the approval and in the page history like any other. Once the request is decided, Capable updates every approver's card so the buttons disappear and it shows the outcome.

#If it does not work

Message

What happened

This page changed since the request was sent, so your response was not applied

The page was edited and the review restarted. Answer on the page.

You can no longer respond to this request

You were removed from the list, the request was withdrawn, or you lost access to the page.

This request no longer needs your response

Enough people had already answered.

Actions from Microsoft Teams are turned off for this site

An administrator turned off approval actions. Answer on the page.

A newer copy of this request was sent to you

Answer from the latest message.

Approvals are read-only for now

Your site is moving its approvals to Capable for Confluence. Answer on the page once the move is finished.

Signed off without leaving the chat.