Teams and assignment

If the same people sign things off week after week, stop typing their names. Save them as a team and they become one click, carrying their own rules for how many need to approve and how often the page comes back for review.


#Two kinds of team

Kind

Available in

Set up by

Global team

Every space on the site

Anyone with team management permission

Space team

One space only

A space administrator

A global and a space team may share a name, because names only have to be unique within their own kind. Every space also has a built-in Space team, which holds up to 16 people and is the default choice for automation.


#Build one from a Confluence group

Instead of listing people, point the team at a Confluence group. The reviewers are then whoever is in that group at the moment the approval is raised, and again whenever the page is edited or the approval expires, so a new joiner is included automatically and a leaver drops out. No maintenance.[1]


#How to set one up

1
Create
2
Members
3
Enable
4
Rules

Go to space settings, Capable Approval, Approval teams. Choose Global teams or Space teams, then Create team. Give it a name of 3 to 75 characters, an icon and a colour.

Approval teams in Space Approval Settings, with the Space teams and Global teams buttons and the built in Space team
The Space teams and Global teams buttons switch between the two kinds. The built-in Space team is always listed first.

✓
Create
2
Members
3
Enable
4
Rules

Add up to 32 people individually, or open Add members and pick an entry under Groups instead.

Create Team dialog with a colour, an icon, the name Site admins and a Confluence group added under Members
A team built from a group. The note under Members reminds you that up to 30 people from the group are used.

✓
Create
✓
Members
3
Enable
4
Rules

Expand the team row and turn on Enable approval team. Creating a team is only half the job: each space decides which teams may be used there, which is what lets one team need two approvals in one space and four in another.

Approval teams list in Space Approval Settings, with each team row showing its member count and a status badge
Every team you can use in this space gets its own row. Click a row to expand it and find Enable approval team. Teams marked Unconfigured will not appear on pages yet.

✓
Create
✓
Members
✓
Enable
4
Rules

Set how many must approve, how many rejections refuse the page, whether it expires, and whether approval publishes the page. For the full list of options, see Space settings.


#What the badge on a team means

Badge

Meaning

UNCONFIGURED

Exists but never set up here. Will not appear on pages.

DISABLED

Set up, then switched off.

EMPTY

No members and no group, so it cannot be used.

CONFIGURED

Ready to use on pages in this space.


#Using a team on a page

Open the approval panel and pick the team instead of individual people. It brings its members and its rules with it. See Request an approval.

You do not have to pick a team at all. A space can raise approvals by itself and route them by page label. See Automatic approvals.

#When the team changes later

An approval raised from a team keeps following that team. When the page is edited, or the approval reaches its expiry date, Capable reads the team again, whether it is the space team, a named team or a group, and asks its current members using its current minimums. People who joined are asked, people who left are not. If the team cannot be read, or it is empty or switched off, the approval keeps the reviewers it already had. See Expiry and re-approval.


#A few things that catch people out

  • Teams hold up to 32 members when you list people individually, and use up to 30 from a group.

  • When someone picks a group-based team by hand, the group is looked up with their permissions, so it can fail if they cannot see that group. Automatic assignment does not have this problem.

  • Deleting a team configuration in a space removes it from that space but leaves the team itself intact.

  • Global teams need team management permission; space teams only need space admin. See Manage approval teams.

  • Changing a team's members does not touch approvals already in progress. The change reaches them the next time the page is edited, the request is saved again, or the approval expires.


  1. Up to 30 people are used, chosen by display name from the first 150 members of the group. App and service accounts are left out. Anyone beyond that is silently dropped, though the team editor warns you when it spots this. ↩


That is the last time anyone types those five names.