Post Confluence approvals to a Microsoft Teams channel

Direct messages reach the people on an approval. A channel post keeps the whole team informed. To post approvals to a Microsoft Teams channel, add the Capable app to the team, then choose the channel in Approval's Notifications settings.


#Before you start

  • Microsoft Teams must be connected to your Confluence site. If it is not, the card says: "Connect Microsoft Teams first, from Global settings under Notifications."

  • You need to be a Confluence administrator.

  • Private channels are not supported.


#Steps

  1. In Microsoft Teams, open Apps, then Built for your org, choose Capable, and select Add to a team.

  2. Choose the team. Its channels show up in Confluence within a minute.

  3. In Confluence, open Approval's Global settings and go to the Notifications tab.

  4. On the Microsoft Teams channels card, choose the space and the channel to post to.

  5. Save.


#A few things worth knowing

  • No Add to a team option in Teams? Disconnect Microsoft Teams in Global settings and connect again, which updates the app.

  • Slack channels work the same way, on the Slack channels card next to it.

  • Channel posts are not affected by anyone's personal notification switches.



The whole team, one channel.