Everything else
Start from what you are seeing rather than from what you think is broken. Each page below names the symptom, explains why it happens, and says what to do about it.
Several of these are the product working as designed, which is worth knowing before anybody raises a ticket.
#At a glance
Symptom | Usually because |
|---|---|
Capable appears in the restriction list of my source pages and I did not put it there | The app adds its own app user (read and update) to source page restrictions so it can read and re-publish restricted content, and re-adds itself whenever restrictions are edited on a page in |
Target space homepage was replaced by one of my source pages | "Include homepage" is set, which publishes the source space homepage over the target space's own homepage. |
Page keeps flipping to "Out of sync" | Somebody is editing the published copy directly in the target space. (An edit made by the app itself within 5 minutes of its own write is recognised and does not count.). |
Want a draft area and a validated area inside the same space | Publishing to the same space is deliberately blocked in three places. The picker leaves the current space out, the settings refuse it and the server rejects it. |
#In this section
#Related
Most of these are expected behaviour.
