Something is missing or looks wrong

Start from what you are seeing rather than from what you think is broken. Each page below names the symptom, explains why it happens, and says what to do about it.

Several of these are the product working as designed, which is worth knowing before anybody raises a ticket.


#At a glance

Symptom

Usually because

Publish button is missing from the byline on a page I can edit

Any of: publishing is not enabled for the space, or no target space is set; "Allow manual publishing" is off; "Restrict publish permissions" is on and you are not on the Allowed publishers l

"Publish all pages" finished but a lot of my space is still unpublished, and nothing said anything w

Full Sync reads at most 1000 items in one go with no continuation, and a bulk job chain is abandoned once it passes 10,000 items, 50 continuations or about 25 minutes. There is no warning th

Page I just published is missing from the Published list, or the dashboard counts look wrong

Every list, count and bulk selection is a search-index query, not live data. Confluence takes time to index the publish record.

Folder or blog post I published does not appear anywhere in the Published / Unpublished / Outdated /

Every catalogue list and dashboard count is filtered to pages only, even though folders are published and tracked.

Invalid list is empty even though I know pages have a missing source or missing target

The Invalid list queries the status values with different capitalisation from the values that are actually stored, so it may match nothing.

Target page shows as Missing target only long after somebody deleted it

Nothing detects the deletion. "Missing target" is only worked out during the next publish attempt on that page.

Publishing overwrote the wrong page in the target space

"Update existing pages by title" is on, and a different page in the target space happened to have the same title. It is updated, moved and re-linked, and any publish link it previously had i


#In this section



Most of these are expected behaviour.