What sends notifications

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One capability in the whole suite sends notifications: Approval. Nothing else emails or messages anyone.

The second thing to know is that email and Slack are not alternatives. For the same event, both go out.

#Channels

A Slack message from the Capable app reading approval request from Jack Graves for Get the most out of your team space, with Respond to request and View all requests buttons.
A Slack message names the requester, links to the page and carries buttons to respond without opening Confluence.

  • Email, sent from a Capable address with Reply-To set to the person who requested the approval

  • Slack direct messages to individuals, matched to their Confluence email address

  • Slack channel broadcasts, configured per Confluence space by an administrator

#What triggers one

  • Approval request from someone for a page

  • Someone added you as an approver on a page

  • A page has been updated and requires your approval

  • An approver approved, rejected or commented on a request (optionally with a comment)

  • A page has been approved

  • A page has been rejected

  • Your approval for a page has expired

#A few things worth knowing

  • If nothing in your site uses Approval, nobody will ever receive a Capable notification.

  • Email comes from a Capable address with Reply-To set to whoever requested the approval, so replying reaches a person.

  • Turning off email does not turn off Slack.

Approval only. Both channels, same event.