Connect Microsoft Teams to Capable for Confluence

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To connect Microsoft Teams to Capable for Confluence, a Confluence site administrator opens the Notifications tab in Global settings and turns on the connect switch on the Microsoft Teams card. Microsoft asks for consent once for your organisation and a sign-in as a Global or Teams Administrator. Nobody installs anything by hand.

#Before you start

  • You need to be a Confluence site administrator.

  • The Microsoft sign-in must be a Microsoft 365 Global Administrator or Teams Administrator with a work or school account. If that is someone else, do this together.

  • One Microsoft 365 organisation per Confluence site.

#Steps

  1. Open Global settings for Capable, or select Manage notifications in your Capable settings.

  2. Select the Notifications tab.

  3. On the Microsoft Teams card, turn on the connect switch.

  4. Accept Microsoft's consent screen for your organisation.

  5. Sign in as a Global or Teams Administrator, in the same browser.

  6. Back in Confluence, check the card shows Connected and your organisation's name.

#If it does not work

Message

What to do

We could not confirm this account is a Microsoft 365 Global or Teams Administrator

Sign in with an account that holds one of those roles.

Personal Microsoft accounts cannot be linked

Use a work or school account.

This sign-in has expired or was already used

Start again from Confluence and finish in the same browser.

Microsoft Teams is already connected to this site

Turn the connect switch off first if you mean to link a different organisation.

Connected before 21 October 2026? Turn the switch off and on again so Capable can reach approvers who have never opened the app.

One consent, one sign-in, every approver reached.