Page approved by the right people never published, and shows Failed with "Parent page is not publish

What you are seeing

A page approved by the right people never published, and shows Failed with "Parent page is not published and could not be published".


#Why it happens

With "Preserve hierarchy", only a manual publish will automatically publish the ancestors it needs. An approval-triggered publish never does. It can only reuse a parent that is already published.


#What to do

Publish the parent pages first (a manual publish of the top page will pull the tree through), or publish the containing folder, or turn on "Update existing pages by title" so an existing same-titled parent in the target space can be adopted. Alternatively switch Page structure to "Flatten to parent".


#Settings involved

Setting

Where

What it does

Allow manual publishing

Space settings → Publishing → Setup tab

-

Require comment on publish

Space settings → Publishing → Setup tab

-

Update existing pages by title

Space settings → Publishing → Structure tab

-



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