Image inside the document eventually turns into '[Image load timed out: …]'

What you are seeing

An image in your markdown document eventually turns into the message '[Image load timed out: …]'.


#Why it happens

The image didn't load within 15 seconds.


#What to do

Check that the image URL works and can be reached. If the image is on an external site, check that its domain is approved under Egress domains in the global settings.


#Settings involved

Setting

Where

What it does

Global settings → Permissions

-

Controls who can edit shared items in the Global scope, which includes who may create Global markdown templates. The same permission applies to diagrams, images, calendar and search.

Global settings → Egress domains

-

Domains your organisation has approved load directly in the reader's browser instead of going through Capable. Images from those domains also load without Capable authentication.


#Limits that apply here

Limit

Value

What happens

Large-document scroll mode

500,000 characters

Past this the document macro shows '⚠️ Large content detected. Rendering in scrollable mode.' and appears in a scrolling box 1200 pixels high instead of inline on the page.

Very large documents

Starts at 500,000 characters

Very large documents are loaded in sections, and only the sections you can see are drawn.

URL fetch size limit

2.5 MB

Markdown loaded from a URL that is larger than 2.5 MB is rejected (error 413), and so is a file type that isn't allowed (error 415). Capable also upgrades http links to https, and refuses links that don't start with http or https and raw IP addresses.



Found it? Good.