Export and published sites
Start with what you can see rather than what you think is broken. Each page below names the symptom, explains why it happens, and tells you what to do.
Several of these are the product working as designed, so it's worth checking here before you raise a support request.
#At a glance
Symptom | Usually because |
|---|---|
Exported Word or PDF shows raw markdown source in a code block | Exports include the markdown as source text in a code block, not as formatted text. |
Published Capable Site page looks different from the Confluence page | Raw HTML is switched off on published sites too, and diagrams appear as styled code blocks instead of drawn diagrams. |
Published site page shows an export note where a markdown document should be | The exporter could not find the document's content from any of its sources (URL, attachment, stored copy or search fallback). This is usually a failed URL fetch when the site was built, with no stored copy to fall back on. |
#In this section
#Related
Most of these are expected behaviour.
