Two people looking at the same space see different numbers

What you are seeing

Two people looking at the same space see different numbers.


#Why it happens

Live per-rule counts, list badges and the Recent violations table are searched as the signed-in user, so they only include content that person can see. The weekly cross-space snapshots are collected as the app and include everything the app can read.


#What to do

Expect the scorecards and the Top-spaces chart on the same screen to use different bases. The Dashboard footnote says so: "Cross-space figures are snapshots (up to a week old) and reflect content the app can read." For a like-for-like comparison, compare two people's live per-rule counts, not a live count against a snapshot chart.


#Settings involved

Setting

Where

What it does

Inappropriate language

Rules → Language

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Space visibility for Quality

Suite: Space Settings → Capable → General → Quality. Standalone: the Capable Quality space

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Global visibility for Quality

Global settings → Capable → Capabilities → Quality (Capable Suite only)

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#Limits that apply here

Limit

Value

What happens

Rules are site-wide

One shared rule set for the entire site

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Indexing coverage banner threshold

Below 95% coverage the Dashboard shows a

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Top spaces by issues

Top 10 spaces, global scope only

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Found it? Good.