Catalogue's "Responses" number does not match how many people have replied

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What you are seeing

The catalogue's "Responses" number does not match how many people have replied.

The Forms tab in the Capable global app, listing All forms in a table with columns Form name, Form ID, Responses and Last seen, showing Employee Questionairre with 2 responses and Onboarding with 1.
Each row counts what the registry has recorded against the Form ID, alongside when the form was last seen.

#Why it happens

That column counts PAGES carrying the form, not submissions. It counts a page even when no field on it was ever filled in.

#What to do

Read it as reach, not response rate. For actual answers, open the form and read the rows, or export to CSV.

#Limits that apply here

Limit

Value

What happens

Indexed property size cap

28,000 characters

The per-page index of answers is capped. Over the cap, multi-value answers are first truncated to their first 5 entries; then whole forms are dropped from the index; and if it still will not fit, the

Responses table page size

25 rows

The per-form responses table pages 25 pages at a time using search cursors. Next/Previous and Refresh only - no jump-to-page.

Pinned forms in the catalogue sidebar

10 per user

Opening an eleventh form drops the oldest.

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