"We could not find this sheet in your Smartsheet account."
What you are seeing
"could not find this sheet in your Smartsheet account."
#Why it happens
The pasted sheet link was not found in the first 1,000 sheets scanned, or it belongs to a different Smartsheet account than the one connected.
#What to do
Use the sheet picker's search instead of a pasted link, or switch to the account that owns the sheet.
#Settings involved
Setting | Where | What it does |
|---|---|---|
Global settings → Smartsheet | Confluence settings → Apps → Smartsheet | There are no Smartsheet-specific admin settings. The page shows only the Introduction / getting-started section and help links. Every other section is switched off for this app: Capabilities (suite only), Features (nothi |
Smartsheet space page | A space's page list → "Smartsheet" ("Browse and embed your Smartsheet views") | Three tabs. Introduction carries the help links. Space sheets scans Confluence pages for Smartsheet macros and needs no Smartsheet connection; each card carries a "used on N pages" badge and a right-click menu to copy th |
Smartsheet connection | Macro settings, or the connection chip on the Smartsheet space page | One Smartsheet connection per Confluence user (not per site, not per macro). Connect opens a new browser tab for Smartsheet consent, asking for read and admin access to sheets. Switch account restarts consent and waits f |
#Limits that apply here
Limit | Value | What happens |
|---|---|---|
Interactive table size | - | - |
Resolving a pasted sheet link | - | - |
Sheet search | - | - |
#Related
Search in the sheet picker seems to do nothing
Server-side search needs at least two characters; below that it just pages through the pla
"Used on N pages" counts look too low
The scan covers only the first 250 pages of the space and at most 1,000 macro instances. T
Everything else
The rest of this family.
Found it? Good.
