Export and published sites

Start from what you are seeing rather than from what you think is broken. Each page below names the symptom, explains why it happens, and says what to do about it.

Several of these are the product working as designed, which is worth knowing before anybody raises a ticket.


#At a glance

Symptom

Usually because

"Your Smartsheet admin has turned off sheet publishing" or "restricts published links to your organi

A Smartsheet organisation policy blocks publishing, or limits published links to your organisation.

Publish link stopped working for people outside this page

Someone pressed "Remove link" in the macro settings. That revokes the link everywhere, not just here.


#In this section



Most of these are expected behaviour.