Something is missing or looks wrong

Start from what you are seeing rather than from what you think is broken. Each page below names the symptom, explains why it happens, and says what to do about it.

Several of these are the product working as designed, which is worth knowing before anybody raises a ticket.


#At a glance

Symptom

Usually because

Sheet is missing from the space page's "My sheets" tab

That tab loads only the first 50 sheets and never pages.

Smartsheet macro is missing from an exported PDF or Word file, or from a page published through Capa


#In this section



Most of these are expected behaviour.