Macro says "Smartsheet not configured"

What you are seeing

The macro says "Smartsheet not configured"


#Why it happens

No URL and no sheet has been saved on the macro.


#What to do

Open the macro settings and either paste a publish link or connect Smartsheet and pick a sheet, then press Apply.


#Settings involved

Setting

Where

What it does

Global settings → Smartsheet

Confluence settings → Apps → Smartsheet

There are no Smartsheet-specific admin settings. The page shows only the Introduction / getting-started section and help links. Every other section is switched off for this app: Capabilities (suite only), Features (nothi

Smartsheet space page

A space's page list → "Smartsheet" ("Browse and embed your Smartsheet views")

Three tabs. Introduction carries the help links. Space sheets scans Confluence pages for Smartsheet macros and needs no Smartsheet connection; each card carries a "used on N pages" badge and a right-click menu to copy th

Smartsheet connection

Macro settings, or the connection chip on the Smartsheet space page

One Smartsheet connection per Confluence user (not per site, not per macro). Connect opens a new browser tab for Smartsheet consent, asking for read and admin access to sheets. Switch account restarts consent and waits f


#Limits that apply here

Limit

Value

What happens

Resolving a pasted sheet link

-

-

Sheet browsing

-

-

Page usage counts

-

-


#A few things that catch people out

  • Seven macro parameters exist only for compatibility with the old Connect app. Four of them (userAccountId, origin, option, outputType) are never read and changing them does nothing.



Found it? Good.