# "We could not find this sheet in your Smartsheet account."

**What you are seeing**

"could not find this sheet in your Smartsheet account."

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## Why it happens

The pasted sheet link was not found in the first 1,000 sheets scanned, or it belongs to a different Smartsheet account than the one connected.

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## What to do

Use the sheet picker's search instead of a pasted link, or switch to the account that owns the sheet.

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## Settings involved

| **Setting**                  | **Where**                                                                     | **What it does**                                                                                                                                                                                                             |
| ---------------------------- | ----------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Global settings → Smartsheet | Confluence settings → Apps → Smartsheet                                       | There are no Smartsheet-specific admin settings. The page shows only the Introduction / getting-started section and help links. Every other section is switched off for this app: Capabilities (suite only), Features (nothi |
| Smartsheet space page        | A space's page list → "Smartsheet" ("Browse and embed your Smartsheet views") | Three tabs. Introduction carries the help links. Space sheets scans Confluence pages for Smartsheet macros and needs no Smartsheet connection; each card carries a "used on N pages" badge and a right-click menu to copy th |
| Smartsheet connection        | Macro settings, or the connection chip on the Smartsheet space page           | One Smartsheet connection per Confluence user (not per site, not per macro). Connect opens a new browser tab for Smartsheet consent, asking for read and admin access to sheets. Switch account restarts consent and waits f |

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## Limits that apply here

| **Limit**                     | **Value** | **What happens** |
| ----------------------------- | --------- | ---------------- |
| Interactive table size        | \-        | \-               |
| Resolving a pasted sheet link | \-        | \-               |
| Sheet search                  | \-        | \-               |

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## Related

[Search in the sheet picker seems to do nothingServer-side search needs at least two characters; below that it just pages through the pla](https://help.gocapable.com/smartsheet/search-in-the-sheet-picker-seems-to-do-nothing.html)

["Used on N pages" counts look too lowThe scan covers only the first 250 pages of the space and at most 1,000 macro instances. T](https://help.gocapable.com/smartsheet/used-on-n-pages-counts-look-too-low.html)

[Everything elseThe rest of this family.](https://help.gocapable.com/smartsheet/everything-else.html)

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_Found it? Good._