Smartsheet macro is missing from an exported PDF or Word file, or published site

What you are seeing

The Smartsheet macro is missing from an exported PDF or Word file, or from a page published through Capable Sites


#What to do

Expected behaviour today. Link to the sheet in Smartsheet, or paste a screenshot, for content that must survive an export.


#Settings involved

Setting

Where

What it does

Global settings → Smartsheet

Confluence settings → Apps → Smartsheet

There are no Smartsheet-specific admin settings. The page shows only the Introduction / getting-started section and help links. Every other section is switched off for this app: Capabilities (suite only), Features (nothi

Smartsheet space page

A space's page list → "Smartsheet" ("Browse and embed your Smartsheet views")

Three tabs. Introduction carries the help links. Space sheets scans Confluence pages for Smartsheet macros and needs no Smartsheet connection; each card carries a "used on N pages" badge and a right-click menu to copy th

Smartsheet connection

Macro settings, or the connection chip on the Smartsheet space page

One Smartsheet connection per Confluence user (not per site, not per macro). Connect opens a new browser tab for Smartsheet consent, asking for read and admin access to sheets. Switch account restarts consent and waits f


#Limits that apply here

Limit

Value

What happens

Resolving a pasted sheet link

-

-

Sheet browsing

-

-

Page usage counts

-

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