# Smartsheet macro is missing from an exported PDF or Word file, or published site

**What you are seeing**

The Smartsheet macro is missing from an exported PDF or Word file, or from a page published through Capable Sites

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## What to do

Expected behaviour today. Link to the sheet in Smartsheet, or paste a screenshot, for content that must survive an export.

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## Settings involved

| **Setting**                  | **Where**                                                                     | **What it does**                                                                                                                                                                                                             |
| ---------------------------- | ----------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Global settings → Smartsheet | Confluence settings → Apps → Smartsheet                                       | There are no Smartsheet-specific admin settings. The page shows only the Introduction / getting-started section and help links. Every other section is switched off for this app: Capabilities (suite only), Features (nothi |
| Smartsheet space page        | A space's page list → "Smartsheet" ("Browse and embed your Smartsheet views") | Three tabs. Introduction carries the help links. Space sheets scans Confluence pages for Smartsheet macros and needs no Smartsheet connection; each card carries a "used on N pages" badge and a right-click menu to copy th |
| Smartsheet connection        | Macro settings, or the connection chip on the Smartsheet space page           | One Smartsheet connection per Confluence user (not per site, not per macro). Connect opens a new browser tab for Smartsheet consent, asking for read and admin access to sheets. Switch account restarts consent and waits f |

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## Limits that apply here

| **Limit**                     | **Value** | **What happens** |
| ----------------------------- | --------- | ---------------- |
| Resolving a pasted sheet link | \-        | \-               |
| Sheet browsing                | \-        | \-               |
| Page usage counts             | \-        | \-               |

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## Related

[Sheet is missing from the space page's "My sheets" tabThat tab loads only the first 50 sheets and never pages.](https://help.gocapable.com/smartsheet/sheet-is-missing-from-the-space-page-s-my-sheets-tab.html)

[Something is missing or looks wrongThe rest of this family.](https://help.gocapable.com/smartsheet/something-is-missing-or-looks-wrong.html)

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_Found it? Good._