You disconnected Google and expected data collection to stop
What you are seeing
You disconnected Google and expected data collection to stop.
#Why it happens
Disconnecting only removes the ability to read reports and manage streams, secrets and dimensions. The stored Measurement ID and API secret keep collecting.
#What to do
To stop collection, clear the Measurement ID in View tracking and save.
#Settings involved
Setting | Where | What it does |
|---|---|---|
Connect Google Analytics / Disconnect | Settings > Apps > Google Analytics > Connect Google | Starts a Google sign-in popup. The connection is site-level: one admin connects once and the whole Confluence site uses it. Disconnect revokes access at Google and deletes the stored tokens. |
GA4 property | Settings > Apps > Google Analytics > Connect Google | Which GA4 property the in-Confluence reports read from. Also scopes the data stream, API secret and custom dimension controls. |
Data stream | Settings > Apps > Google Analytics > View tracking | Picking a web data stream fills in the Measurement ID for you. |
#Limits that apply here
Limit | Value | What happens |
|---|---|---|
GA4 data latency | - | New events and newly created custom dimensions take up to 48 hours to appear in Google Analytics. This is Google's behaviour, not the app's. |
Google connection scope | - | The Google connection is site-level, not per-user. One admin connects and everyone uses it. |
#Related
Tracking stopped after you changed the GA4 property
Changing the property deliberately clears the Measurement ID and the API secret selection,
Refined or Scroll Viewport pages report nothing after pasting the snippet
Usually the other product's content security policy is blocking the lookup request, or the
Everything else
The rest of this family.
Found it? Good.
