# You disconnected Google and expected data collection to stop

**What you are seeing**

You disconnected Google and expected data collection to stop.

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## Why it happens

Disconnecting only removes the ability to read reports and manage streams, secrets and dimensions. The stored Measurement ID and API secret keep collecting.

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## What to do

To stop collection, clear the Measurement ID in View tracking and save.

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## Settings involved

| **Setting**                           | **Where**                                           | **What it does**                                                                                                                                                                               |
| ------------------------------------- | --------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Connect Google Analytics / Disconnect | Settings > Apps > Google Analytics > Connect Google | Starts a Google sign-in popup. The connection is site-level: one admin connects once and the whole Confluence site uses it. Disconnect revokes access at Google and deletes the stored tokens. |
| GA4 property                          | Settings > Apps > Google Analytics > Connect Google | Which GA4 property the in-Confluence reports read from. Also scopes the data stream, API secret and custom dimension controls.                                                                 |
| Data stream                           | Settings > Apps > Google Analytics > View tracking  | Picking a web data stream fills in the Measurement ID for you.                                                                                                                                 |

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## Limits that apply here

| **Limit**               | **Value** | **What happens**                                                                                                                             |
| ----------------------- | --------- | -------------------------------------------------------------------------------------------------------------------------------------------- |
| GA4 data latency        | \-        | New events and newly created custom dimensions take up to 48 hours to appear in Google Analytics. This is Google's behaviour, not the app's. |
| Google connection scope | \-        | The Google connection is site-level, not per-user. One admin connects and everyone uses it.                                                  |

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## Related

[Tracking stopped after you changed the GA4 propertyChanging the property deliberately clears the Measurement ID and the API secret selection,](https://help.gocapable.com/google-analytics/tracking-stopped-after-you-changed-the-ga4-property.html)

[Refined or Scroll Viewport pages report nothing after pasting the snippetUsually the other product's content security policy is blocking the lookup request, or the](https://help.gocapable.com/google-analytics/refined-or-scroll-viewport-pages-report-nothing-after-pasting-the-snippet.html)

[Everything elseThe rest of this family.](https://help.gocapable.com/google-analytics/everything-else.html)

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