Tracking stopped after you changed the GA4 property
What you are seeing
Tracking stopped after you changed the GA4 property.
#Why it happens
Changing the property deliberately clears the Measurement ID and the API secret selection, because a data stream and its secrets belong to one property.
#What to do
Pick a data stream in the new property to restore the Measurement ID, re-pick or create the API secret, then Save.
#Settings involved
Setting | Where | What it does |
|---|---|---|
Connect Google Analytics / Disconnect | Settings > Apps > Google Analytics > Connect Google | Starts a Google sign-in popup. The connection is site-level: one admin connects once and the whole Confluence site uses it. Disconnect revokes access at Google and deletes the stored tokens. |
Data stream | Settings > Apps > Google Analytics > View tracking | Picking a web data stream fills in the Measurement ID for you. |
Measurement ID | Settings > Apps > Google Analytics > View tracking | The GA4 tag ID (G-XXXXXXXXXX). This is the single required setting: nothing is collected anywhere until it is set. |
#Related
Refined or Scroll Viewport pages report nothing after pasting the snippet
Usually the other product's content security policy is blocking the lookup request, or the
Some report rows show a bare page id instead of a title
Report data comes from Google keyed on page id, and titles are looked up separately using
Everything else
The rest of this family.
Found it? Good.
