Enhanced tracking worked, then silently stopped after you saved settings again
What you are seeing
Enhanced tracking worked, then silently stopped after you saved settings again.
#Why it happens
A manually pasted API secret is wiped by the next Save configuration unless you retype it. Secrets picked or created through the Google picker survive; hand-typed ones do not.
#What to do
Re-enter the secret, or better, connect Google and pick or create the secret from the data stream so it is remembered permanently.
#Settings involved
Setting | Where | What it does |
|---|---|---|
Connect Google Analytics / Disconnect | Settings > Apps > Google Analytics > Connect Google | Starts a Google sign-in popup. The connection is site-level: one admin connects once and the whole Confluence site uses it. Disconnect revokes access at Google and deletes the stored tokens. |
Data stream | Settings > Apps > Google Analytics > View tracking | Picking a web data stream fills in the Measurement ID for you. |
Measurement ID | Settings > Apps > Google Analytics > View tracking | The GA4 tag ID (G-XXXXXXXXXX). This is the single required setting: nothing is collected anywhere until it is set. |
#Related
Search counts look roughly double
Searches can be recorded twice on sites where Confluence emits its own search event: once
You entered a Universal Analytics (UA-) ID and nothing is tracked
The "Use UA tag instead" checkbox only changes the hints and validation on the ID field. U
Everything else
The rest of this family.
Found it? Good.
