Logged-out visitor's views are showing but with no user identity
What you are seeing
A logged-out visitor's views are showing but with no user identity.
#Why it happens
This is by design. Logged-out readers are recorded with the account dimension set to "anonymous" and deliberately no Google user id, so they are not all merged into one person.
#What to do
Nothing to fix. Filter on the account dimension if you want to separate signed-in from anonymous traffic. If you did not want anonymous readers tracked at all, note there is no switch for that inside Confluence.
#Settings involved
Setting | Where | What it does |
|---|---|---|
Measurement Protocol API secret | Settings > Apps > Google Analytics > Enhanced tracking | Unlocks the server-side events: search, comments, and page create/update. Not needed for page views. |
Allowed groups | Settings > Apps > Google Analytics > Reporting | Restricts who can OPEN the analytics reports, including the macro's data. |
Capable analytics integration | Capable Sites > the site > Settings > Integrations | Turns on tracking of the published static site, tagged with the Confluence space, page id, type and version so published views join up with in-Confluence views. |
#Related
Macro shows a "connect Google" panel instead of a chart
The site's Google connection is missing, expired or unhealthy. Reports and the macro both
You disconnected Google and expected data collection to stop
Disconnecting only removes the ability to read reports and manage streams, secrets and dim
Everything else
The rest of this family.
Found it? Good.
