Search, comment and page create/update events never show up, but page views work fine

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What you are seeing

Search, comment and page create/update events never show up, but page views work fine.

#Why it happens

No Measurement Protocol API secret is stored. Google requires one for server-sent events; the Measurement ID alone is not enough.

#What to do

Go to Enhanced tracking and pick an existing secret from your data stream, or press + to create one. Both save immediately.

#Settings involved

Setting

Where

What it does

Connect Google Analytics / Disconnect

Settings > Apps > Google Analytics > Connect Google

Starts a Google sign-in popup. The connection is site-level: one admin connects once and the whole Confluence site uses it. Disconnect revokes access at Google and deletes the stored tokens.

Measurement Protocol API secret

Settings > Apps > Google Analytics > Enhanced tracking

Unlocks the server-side events: search, comments, and page create/update. Not needed for page views.

Create API secret (+ button)

Settings > Apps > Google Analytics > Enhanced tracking

Creates a new Measurement Protocol secret in your GA4 data stream, named "Google Analytics by Capable", and stores it immediately.

#Limits that apply here

Limit

Value

What happens

Custom dimensions created

-

Against GA4's standard limit of 50 event-scoped custom dimensions. The app budgets 45 so you keep room for your own.

Report table page size

-

Applies to the Content, Spaces, Searches and Raw tables.

GA4 data latency

-

New events and newly created custom dimensions take up to 48 hours to appear in Google Analytics. This is Google's behaviour, not the app's.

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