Retrospective

#📋 Overview

Date

Team

Northstar Checkout Squad

Participants

@unknown, Priya Shah, Tom Bennett, Amelia Clarke, Marcus Hill, Sofia Patel

#💭 Retrospective

▶️ Start doing

🛑 Stop doing

🙌 Keep doing

  • Run a 30-minute design and engineering sparring session before stories move into sprint planning.

  • Add a release-readiness checklist covering analytics events, accessibility checks, and rollback steps.

  • Share customer support themes every Monday so the squad can prioritise high-impact checkout fixes.

  • Accepting late scope changes after Wednesday unless the team agrees to trade something out.

  • Scheduling review meetings without a clear goal, owner, and pre-read.

  • Waiting until the final QA pass to test payment-provider edge cases.

  • Posting concise daily stand-up updates with blockers, risk level, and next steps.

  • Pairing backend and QA on payment failure scenarios before code freeze.

  • Using the launch dashboard to track conversion, error rate, and abandoned basket trends.

Example evidence: 4 of 7 stories needed design clarification after development had already started.

Example evidence: the gift-card balance story was reworked twice because acceptance criteria changed late.

Example evidence: the 24-hour launch dashboard helped detect a failed Apple Pay webhook within 18 minutes.

Owner: Priya Shah will create the sparring rota by .

Owner: Jack Graves will add a scope-change rule to sprint planning notes by .

Owner: Tom Bennett will keep the dashboard summary in the team channel after each release.

#✅ Action items

The squad agreed the following follow-up actions to apply the retrospective learnings before the next release.