Markdown panel shows 'License Not Found' or 'License expired' instead of documents
What you are seeing
The whole panel or global page is replaced by a yellow 'License Not Found' card, or a red 'License expired' or 'Trial expired' card.
#Why it happens
The site has no active licence for the app, or the licence or trial has expired.
#What to do
Renew or activate the licence in Jira > Apps > Manage apps. If you have only just installed the app, wait a few minutes for the licence to become active. Existing .md files remain downloadable from Jira's own attachment list in the meantime.
#A few things that catch people out
Your documents are not deleted. They are ordinary Jira attachments and stay on the issue.
While the app is unlicensed, .md files added or removed are not recorded for search, so the Capable Markdown page may miss them later.
#Limits that apply here
Limit | Value | What happens |
|---|---|---|
Global page results per fetch | 50 issues | The Capable Markdown page loads 50 issues at a time; 'Show more' fetches the next page. |
#Related
Found it? Good.
