Image does not appear in a rendered document
What you are seeing
An image does not appear in a rendered document, or shows '[Image failed to load: ...]' instead.
#Why it happens
In Jira, web images load through Capable's image proxy. An image does not show when:
its address is relative, such as
./diagram.png, which cannot be resolved in Jira;its address is broken, private or needs a login the proxy does not have;
it skips the proxy, as images on images.unsplash.com do, and is then blocked inside Jira;
it is written as an HTML
<img>tag, which is not rendered.
#What to do
Use Markdown image syntax with a full, public address on an ordinary image host, and avoid images.unsplash.com links. Signed-in viewers see the image; logged-out viewers see nothing from the app.
#Limits that apply here
Limit | Value | What happens |
|---|---|---|
Simultaneous image loads | 20 | At most 20 image URLs are resolved at once, so image-heavy documents load in waves. |
Image load timeout | 15 seconds | An image that has not loaded by then shows '[Image load timed out: ...]'. |
Raw HTML in Markdown | Not rendered | The viewer strips HTML, so |
#Related
Found it? Good.
