Capable Markdown global page shows no results, even though issues do have .md attachments
What you are seeing
The Capable Markdown global page shows no results, even though issues do have .md attachments.
#Why it happens
The page is driven by a search index that is only written while the app is licensed, and only when a .md file is added to or removed from an issue. An unlicensed site, or one where no .md file has changed since install, has nothing in the index.
#What to do
Check the licence in Jira > Apps > Manage apps. Once licensed, the index fills as .md files are added or removed; an issue's existing files appear the next time a .md file on that issue is added or removed.
#Settings involved
Setting | Where | What it does |
|---|---|---|
Project filter | Apps > Capable Markdown > project selector | Limits the list to the projects you pick. If that leaves nothing, a Clear filters button appears. |
#Limits that apply here
Limit | Value | What happens |
|---|---|---|
Global page results per fetch | 50 issues | The Capable Markdown page loads 50 issues at a time; 'Show more' fetches the next page. |
#A few things that catch people out
Without an active licence the whole panel and the whole global page are replaced by a licence card. Existing documents cannot be read through the app, though the .md files remain downloadable from Jira's attachment list.
The issue panel reads attachments directly, so a document can show on the issue while the global page still misses it.
#Related
Found it? Good.
