Height dropdown only offers "1"

What you are seeing

The Height dropdown only offers "1".


#Why it happens

The panel could not read the document to find out how many pages it has (bad address, permission failure, or the upload has not finished).


#What to do

Fix or re-select the source, wait for the preview to load, then reopen the Height dropdown.


#Limits that apply here

Limit

Value

What happens

Attachment picker size

250 attachments

The Existing Page Attachment dropdown lists at most the first 250 attachments on the page. There is no search or paging, so a PDF beyond that cannot be picked.

Height dropdown range

1 to the document's page count

If the config panel cannot read the document (bad address, permission failure, upload still in flight), the only selectable height is 1.


#A few things that catch people out

  • The Height dropdown can only offer 1 if the document's page count cannot be read.



Found it? Good.