"Miro refused this request" or "That board no longer exists"

What you are seeing

"Miro refused this request" or "That board no longer exists".


#Why it happens

Miro answered 403 (your Miro account is not allowed to see it) or 404 (the board was deleted or moved).


#What to do

Check the board still exists and that your connected Miro account can open it. If the board moved to a different team, switch to that team.


#Settings involved

Setting

Where

What it does

Connect Miro

-

Starts the Miro authorisation in a new browser tab (OAuth providers block sign-in inside an iframe). The app then polls its own status every 2.5 seconds while the consent tab is open, and re-checks whenever you return to

Disconnect

-

Deletes your stored Miro token on Capable's server. Board browsing, sharing and people sections stop working; boards already embedded on pages keep rendering.

Open Miro

-

Opens https://miro.com/app/dashboard/ in a new tab from the gallery's connection chip.


#Limits that apply here

Limit

Value

What happens

Board picker page size

24 boards per page, with Previous/Next

-

Gallery team-boards tab

Up to 50 boards, with no paging

-

Miro's own board page size

50 per request maximum

-



Found it? Good.