Forge Invocation Outage (Jan 2026)
Severity | P1 |
|---|---|
Status | RESOLVED |
Start Date | |
End Date |
|
Duration | 2h 40m |
Tickets | ECOHELP-109057 |
#Overview
Capable apps (Diagrams, Approval, Calendars, Markdown) are impacted by an issue where invocations (API calls) that our app makes are currently failing or timing out. This is an issue with the Atlassian Forge framework.
#Incident Description
At approximately 16:20 UTC on January 28, 2026, we identified widespread failures of Forge invocations impacting all Capable Forge-based apps. It is believed to affect all Forge apps across the Atlassian Cloud ecosystem.
The Forge invocation layer appears to be failing due to authentication system errors, rendering apps unable to load or execute backend functions. These failures are visible to users as blank app/macro panels or error messages within Confluence pages.
Other vendors have confirmed similar symptoms, suggesting this is a platform-wide Atlassian Forge outage rather than an app-specific issue.
#How do I know if I’m affected?
#Byline items take a long time to load or don’t load at all
#Macros take a long time to load or don’t load at all
#Incident Timeline
Date | Time | Event | Party |
|---|---|---|---|
16.20 | We detected the incident in Production | Capable | |
| 16.29 | Initial report to Atlassian | atlassian |
17.00 | Confirmed by other Marketplace partners | Capable | |
17.34 | Public acknowledgement of the issue | atlassian | |
19.00 | The issue has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor closely to confirm stability. | atlassian |