Whole panel or global page is replaced by a yellow 'License Not Found' or red 'License expired' card
What you are seeing
The whole panel or global page is replaced by a yellow 'License Not Found' or red 'License expired' card.
#Why it happens
Licensing is enabled in production and the site has no active licence, or the licence or trial has expired.
#What to do
Renew or activate the licence in Jira > Apps > Manage apps. Existing .md files remain downloadable from Jira's own attachment list in the meantime.
#Settings involved
Setting | Where | What it does |
|---|---|---|
Sort tabs | Issue view > Markdown panel > sort button | - |
Title | Editor modal | - |
Administration settings | Nowhere | - |
#Limits that apply here
Limit | Value | What happens |
|---|---|---|
Global page results per fetch | 50 issues | The Capable Markdown page loads 50 issues at a time; 'Show more' fetches the next page. |
#Related
Links inside the licence warning card go nowhere useful
The card links to a Confluence app-management path and to a Marketplace URL that does not
Logged-out or anonymous viewers see nothing from the app
Both surfaces are set to display only for logged-in users, and there is no anonymous or re
Permissions and access
The rest of this family.
Found it? Good.
