# Whole panel or global page is replaced by a yellow 'License Not Found' or red 'License expired' card

**What you are seeing**

The whole panel or global page is replaced by a yellow 'License Not Found' or red 'License expired' card.

---

## Why it happens

Licensing is enabled in production and the site has no active licence, or the licence or trial has expired.

---

## What to do

Renew or activate the licence in Jira > Apps > Manage apps. Existing .md files remain downloadable from Jira's own attachment list in the meantime.

---

## Settings involved

| **Setting**             | **Where**                                 | **What it does** |
| ----------------------- | ----------------------------------------- | ---------------- |
| Sort tabs               | Issue view > Markdown panel > sort button | \-               |
| Title                   | Editor modal                              | \-               |
| Administration settings | Nowhere                                   | \-               |

---

## Limits that apply here

| **Limit**                     | **Value** | **What happens**                                                                        |
| ----------------------------- | --------- | --------------------------------------------------------------------------------------- |
| Global page results per fetch | 50 issues | The Capable Markdown page loads 50 issues at a time; 'Show more' fetches the next page. |

---

## Related

[Links inside the licence warning card go nowhere usefulThe card links to a Confluence app-management path and to a Marketplace URL that does not ](https://help.gocapable.com/jira-markdown/links-inside-the-licence-warning-card-go-nowhere-useful.html)

[Logged-out or anonymous viewers see nothing from the appBoth surfaces are set to display only for logged-in users, and there is no anonymous or re](https://help.gocapable.com/jira-markdown/logged-out-or-anonymous-viewers-see-nothing-from-the-app.html)

[Permissions and accessThe rest of this family.](https://help.gocapable.com/jira-markdown/permissions-and-access.html)

---

_Found it? Good._