Checkbox field

#Overview

Checkbox fields allow users to tick any combination of options, making them ideal for multi-select questions where more than one answer can apply.

image-20260527-095340.png

#Use cases

Typical use cases include:

  • Selecting multiple categories, tags, or labels

  • Capturing features, services, or items that apply

  • Listing affected systems, teams, or regions

  • Confirming completion of multiple checklist items

  • Multi-select preferences (e.g. preferred contact methods)


#Configuration

You have the following options available when using the checkbox input macro:

image-20260527-095259.png

Setting

Recommendation

Notes

ID

Use a stable, meaningful internal identifier.

Avoid renaming once the field is used in filters, reports, or templates.

Label

Use clear user-facing wording.

For example: Affected teams, Applicable regions, or Tags.

Required

Enable only when at least one selection is essential.

If enabled, users must tick at least one option before submitting.

Options

List all valid choices that can be selected together.

Order options logically — alphabetically, by frequency, or by category — to help users scan.

Placeholder

Add an example or prompt to guide the user.

For example: Select all teams that are affected