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  • Attio for Jira
    • Overview
      • What Attio for Jira does
      • What you need before you connect Attio
      • How Attio for Jira works
      • One Attio connection per Jira project
      • What Attio for Jira does not do
    • Get started
      • Set up Attio for Jira on a project
      • Create an Attio API key
      • The six Attio setup steps in Jira
      • Check the Attio card appears on an issue
      • The Attio card did not appear after setup
    • Setting up
      • Step 1: Connect an Attio workspace
      • Step 2: Choose the record type
      • Step 3: Choose how issues are matched
      • Step 4: Choose the fields on the card
      • Step 5: Choose who can see the card
      • Step 6: Choose where the card appears
      • The Attio settings tabs after setup
      • Reset a project's Attio setup
    • On the issue
      • The Attio card on an issue
      • What the card shows
      • Card states on a Jira issue
      • How the card reflows at different widths
      • Linked records on the card
      • Pictures and initials on the card
      • Why the card has no Refresh button
    • Matching
      • How an issue is matched to an Attio record
      • Matching a company by its email domain
      • Why a reporter on Gmail never matches a company
      • When the card cannot name a customer
    • Fields and values
      • Attio attribute types on the card
      • Choosing and ordering the fields on the card
      • Showing a customer's picture on the card
      • Why a field on the card is empty
    • Administration
      • Attio project settings in Jira
      • Saving changes to Attio settings
      • Site-wide Attio connections
      • Disconnecting a project from Attio
      • How long Attio changes take to appear
    • Permissions and privacy
      • Who can see the customer card
      • The Jira permissions this app asks for
      • What data leaves Atlassian
      • What is never sent, logged or stored
    • Reference
      • Attio for Jira settings and defaults
      • Attio for Jira limits and caps
      • How fresh the Attio card is
      • Limits of Attio for Jira
    • Troubleshooting
      • The Attio card never appears on an issue
      • Attio rejected this key
      • The key works but is missing permissions
      • No Attio record matches this reporter
      • More than one record matches this reporter
      • No email address is available for this reporter
      • The card is showing a value that is out of date
      • The customer's picture does not show on the card
      • The card disappeared from every issue
      • One agent sees the card and another does not
      • The card says the Attio connection needs attention
      • Attio is rate limiting this app
    • Release Notes
    • How-to guides and FAQ
      • Connecting Attio to Jira
        • Connect Attio to a Jira project
        • Match Jira issues to Attio companies by email domain
        • Link Jira issues to Attio records with a Jira field
        • Disconnect a Jira project from Attio
      • Attio data on Jira issues and the customer portal
        • Show Attio customer details on a Jira issue
        • Choose who sees Attio data in Jira
        • Show customers their Attio details on the Jira Service Management portal
      • Attio for Jira FAQ

Release Notes

Created 6 days ago
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New features and improvements in Attio for Jira, newest first.

#2026

#Sep 10, 2026 (2.1.0)

  • See Attio customer context on Jira tickets while you resolve them.

← Previous Attio is rate limiting this app Next How-to guides and FAQ →

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