Fields and values
A card with the wrong six fields is worse than no card, because an agent learns to ignore it. These pages cover choosing fields, ordering them, and what each Attio attribute type looks like once it is on an issue.
#In this section
Attio attribute types on the cardWhat each Attio attribute type looks like on a Jira issue, how a field holding several values is drawn, and where a long value is folded rather than cut.Choosing and ordering the fields on the cardHow to pick the Attio attributes an agent sees, put them in the order you want, and check what they actually hold before you switch the card on.Showing a customer's picture on the cardThe card has no heading, so a customer's picture sits beside one field you nominate. Two separate choices: which attribute holds the address, and which row it sits next to.Why a field on the card is empty"None", a blank space, a warning triangle and "Workspace member" are four different answers. How to tell them apart, and which of them an administrator can do anything about.
#Related
Six good fields beat twenty.
